Much has happened since my previous blog post. On a logistical end, my IT issues have been resolved and I have begun working more directly with Heartland clients. I find it especially difficult to articulate the vast array of feelings and thoughts that cross my mind when doing my work. There is awe at the strength of our clients for enduring countless struggles, all for the hope of a better life. Along with it, a deep sense of appreciation for the comparatively easy, coddled life I have. On a practical level, there are feelings of incompetence whenever I make a phone call and stumble across language barriers. Many of these individuals know 2 or more languages even before English, a truly outstanding feat as anyone who’s tried to learn a language knows. To complicate matters further, my work has not been near the caliber of a clinician, it has been […]

I began my internship with the Heartland Alliance last Wednesday, 5/26/21, and have been met with a number of logistical challenges right off the bat. The Monday before my orientation I took the time to attempt to log in to the necessary online portals I would be frequenting as my internship is remote however I was met with screen after screen of dead links. It wasn’t until Thursday that I learned that the Alliance’s IT department was having major outages across several of their servers. Because of this I have thus far been unable to begin many of the tasks of my internship such as reaching out to clients and writing and logging case notes. All communications and video calls with my team have also had to transition from my Heartland Alliance email to my school email that I have access to. Needless to say this has been quite the […]