Leading up to my first week at BallotReady, I felt concerned about being good enough. I have more soft skills than hard skills. I have a passion for politics, but I felt like an amateur. I quickly learned that there was no need to be so worried. In my first week, I met with my cohort of other interns, both data and engineering, and had meet-and-greets with the whole BallotReady staff. I instantly felt welcome despite the remote setting BallotReady is working in. It was a breath of fresh air to work with and be led by young people who are motivated by and interested in similar things.

Thus far, as a data intern, I have primarily been aiding BallotReady’s Data Team in researching current officeholders across the U.S. as the organization seeks to expand their product to more of a year-round service, not just during election cycles. Data interns also get signed on to other projects like researching voter registration requirements in each state. It is really exciting to me to know that our work is contributing to informed voting for fellow citizens. I was so impressed with my supervisor who exemplified just how important this work is; she told us how she spent an hour exploring Google Maps to find accurate directions to and the address of a polling place in a trailer. It was used by ten voters who, without her directions and hard work, would not have found their polling station to vote. Starting next week, I will be taking up my intern minor project. I will be working with the Director of People and Operations to consolidate their HR information into a new database system. I look forward to continuing to expand my horizons, building my skill set, and furthering my relationships with my supervisors and peers.

In my fourth week on the team, I find myself becoming more confident in my hard skills and I now know that my involvement with civic engagement is what is important, not being an expert. I also truly value the diversity and inclusion practiced at BallotReady. I feel comfortable being myself with my coworkers, communicating and asking questions, and trying new things. One of my goals as a CAPS Fellow is to narrow down what it is that I want to do and what type of roles fit me best. For the past few years, as a Valpo student and Global Service major, I had always thought working at a nonprofit in some sort of capacity was the answer for me. However, with just four weeks as a graduate and BallotReady intern under my belt, I see that there is so much more out there for me. This may sound like the opposite of my aforementioned goal, but it has been extremely insightful to me.

I was given a tour of a normal looking office building, with tall grey cubicles and sounds of fingers steadily typing in the distance. With the pandemic, only a handful of employees are actually in the office. My lovely supervisor brings me around, introducing me, and I try not to show my nervousness. Amongst the chaos of this year, this is the most new people I have met in a really long time. At one point, I say thank you to someone after introducing myself, and I think about it for the next few days hoping she doesn’t remember how awkward I was. I have to remind myself this is part of the process, and it is okay. 

At this point in my experience, I have been with Lutheran Social Services of Illinois (LSSI) for three-ish full weeks, but it feels so much longer. I have the mission statement stuck in my head, and remember to consider it in everything that I do (hence the title). I have met everyone and no one at the same time. I have conducted interviews, written articles, and created flyers and social media posts that will be then sent to the rest of the company. I feel useful. I feel connected in what I’m doing. There are times where it’s difficult to feel like I’m a part of something bigger, working half at home and half in the office. But as soon as I hear a “they really liked what you did” or being mentioned in a staff meeting, I realize how worth it it is. Everyone I have met at LSSI so far has only admiration for their place within the organization and their fellow employees. It’s inspiring. It’s a great work environment to be a part of. We have weekly coffee chats in the morning, my preferred choice of drink is apple juice, and it’s an informal way to get information out to the team. This has been especially important during remote working, and it has been a great way for me to put some names to faces over emails. 

Last week I visited one of the facilities that they are shooting a Youtube virtual tour of, and it was great. After talking with our tour guide, I recognized what sacrifices non-profit organizations have to make in order to do their job well, consistently well. My supervisor took note of some things that need fixing, hoping to bring it to her people and get a donor who could contribute. I loved seeing that initiative take place. Constantly thinking of others and potential solutions. 

With COVID-19, facilities are a little more hesitant to offer tours or meet and greets. Working with the communication and advancement team is exciting because I get to talk to lots of different people across the organizations, taking the time to learn about many different programs, as opposed to being in one branch. Throughout this experience, I’m recognizing how much I like being backstage to the operation, versus being completely hands-on. There’s potential for opportunities where I could be a little more hands-on and compare, that I’m looking forward to. I’m very grateful for the social media and graphics experience I am receiving, because it lets me explore my creative side in a productive way. 

There is so much potential to be had and I can only gain new and exciting learning experiences from here.

I began my internship with the Heartland Alliance last Wednesday, 5/26/21, and have been met with a number of logistical challenges right off the bat. The Monday before my orientation I took the time to attempt to log in to the necessary online portals I would be frequenting as my internship is remote however I was met with screen after screen of dead links. It wasn’t until Thursday that I learned that the Alliance’s IT department was having major outages across several of their servers. Because of this I have thus far been unable to begin many of the tasks of my internship such as reaching out to clients and writing and logging case notes. All communications and video calls with my team have also had to transition from my Heartland Alliance email to my school email that I have access to. Needless to say this has been quite the source of frustration as I was so eager to dive into the world of social work.

Another source of surprise has come from the content of my work thus far which has largely been in the form of reading large quantities of legal documents related to the US refugee system and Heartland’s own policies surrounding their programs. While much of this has been important to understand, and I have learned a great deal from it, it certainly is a deviation from my desire to help the clients in the system; but that will come with time. On the first day of my internship, I met with my supervisor for a brief orientation session where we discussed the importance of the work we do. I was presented with some rather harrowing statistics about the global refugee crisis and watched some videos interviewing refugees to understand their personal experiences through resettlement. According to the UN, there are approximately 80 million forcibly displaced peoples in the world today. Most of these individuals take refuge in UN Refugee camps, which although good in theory ends up looking like tent cities with few resources available for medical or psychological care. Less than half of a percent of these people will successfully resettle in a new home after a rigorous screening process that can take anywhere from 5-20 years.

The knowledge of these struggles has kept me humbled and level-headed throughout the process. I often remember the words of the early 1900s radio host Orson Welles:

“We must each day earn what we own. A healthy man owes to the sick all that he can do for them. An educated man owes to the ignorant all that he can do for them. A free man owes to the world’s slaves all that he can do for them” (1943)

Such has been my reason to pursue this internship and my motivation to see past the comparatively insignificant ailments of the first world. Of course, there is a fine line to walk between humility and delegitimizing one’s personal emotional struggles; however, the fact of the matter is that I can certainly persevere through IT troubles or remote learning environments for the betterment of others. After all, the existence of such problems is evidence of my own privilege in life; and what good is my privilege if it is not used for the betterment of others.