CAPS Fellows Blog


Expressing Empathy in a Virtual World by Laura Reid

Going into CAPS, I had the assumption that most if not all of the placements would be remote, i.e. work from home. While this work style offered flexibility of location giving me the opportunity to travel and work anywhere I had Wi-Fi, I was worried about the potential lack of connections to the organization and staff. How could I form meaningful relationships and create a positive change if I was never in the same place with the people I was working toward that change with? To my surprise, after being selected as a fellow, many of the placements were in person or had in-person components. Going into the organization interviews, I didn’t let the pros or cons of either modality of work skew my opinion of the nonprofit organizations. Rather, I was focused on two somewhat simple things I am looking for in my future career: connection to the people […]


Expanding My Horizons and Developing Friendships by Hailey Kmetty

Writing this, I find myself over halfway through my internship at BallotReady. It is hard to believe! There is much left to do, but there has been so much I have learned since my last entry. BallotReady provides a wide variety of learning opportunities. Recently, we were introduced to entering officeholder media pages into TAFT Satellite, BallotReady’s database created by their engineering team. In addition, our data team supervisors have been hosting Excel and SQL “jams” or learning sessions. SQL is the programming language used within their databases. As a Global Service major, I have not had much experience with programming and databases. Therefore, these training sessions have been very helpful for me in expanding my set of hard skills as well as boosting my confidence in using them. We have also had the opportunity to watch and participate in lunch and learn sessions every week; thus far, my favorite […]


To Serve and Self-Discover

On June 30th, I visited LSSI’s Sterling Addiction Center, Sterling Group Home, and the Nachusa Lutheran Home campus, and I could not be more grateful to have the day trip that brought a lot of perspective to what I have been writing about. It would be no surprise to anyone that non-profit organizations can struggle, even in the simplest ways. But when you start to see these struggles in application, it really changes what you thought you knew. On July 14th, I visited Bethel Christian Church in south Chicago, delivering new and exciting books for LSSI’s Visits to Mom program where families of incarcerated women are taken on a 3 hour drive to their moms, friends, and daughters. I talked to the main coordinator and he opened up about his passion for the job, staying connected with the community, and being excited to push his innovative ideas further. Something that […]


Where to begin

Much has happened since my previous blog post. On a logistical end, my IT issues have been resolved and I have begun working more directly with Heartland clients. I find it especially difficult to articulate the vast array of feelings and thoughts that cross my mind when doing my work. There is awe at the strength of our clients for enduring countless struggles, all for the hope of a better life. Along with it, a deep sense of appreciation for the comparatively easy, coddled life I have. On a practical level, there are feelings of incompetence whenever I make a phone call and stumble across language barriers. Many of these individuals know 2 or more languages even before English, a truly outstanding feat as anyone who’s tried to learn a language knows. To complicate matters further, my work has not been near the caliber of a clinician, it has been […]


Ingenuity and Imposter Syndrome by Anna Mason

Ingenuity: The quality of being clever, original, and inventive. While I’d like to believe that I’ve always been clever, I can definitely say that my time so far working with Ingenuity Inc. has grown my skills in every definition of the word.  Ingenuity is a nonprofit organization that connects arts partners with Chicago Public Schools, as well as collecting and providing data on inequality and disparities throughout the system. As an intern with the Partnership and Learning department, I have been working on forging the connection between partners and the ever changing requirements of CPS. This year, the annual event for new partners has been revamped to include two other organizations: Communities In Schools of Chicago and the Chicago Literacy Alliance. My role has been a smattering of different tasks: finding speakers, creating social media posts, writing scripts, organizing the gist of the conference, and getting out of my comfort […]


Experiencing Water to Thrive in Austin Texas by Ebony Jessen

My first experience in Austin Texas was sleeping on top of my luggage at the Austin International Airport. After 5 long hours of flying and 4 hours of layover, I eventually made it to Texas where I soon realized nothing was open yet and I had to stay at the airport until 9 in the morning. Thankfully, I had my book and lots of delicious coffee to get me through it. Checking into my apartment was fairly easy and went very smoothly. What I did not expect was a roommate. Do not get me wrong, I was happy to have a roommate; however, it would have been nice to know beforehand instead of thinking I walked into the wrong apartment room. All that considered, my roommate Dani is a really nice person who has helped me experience what it is like to live in Austin Texas. On June 3rd, I […]


Get Connected (For Free)

As I prepare for my trip to Austin, Texas, where I will be spending one week of my internship in-person with Water to Thrive, I can’t help but reflect on all of the connections in my life that have helped get me here. My introduction to both the CAPS Fellowship and Water to Thrive organization started my freshman year of college while taking a required class for my Philanthropic Leadership & Service. Assuming that students attaining this minor were a target audience to introduce to the CAPS program, we had someone from the Institute for Leadership and Service present to our class about this fellowship opportunity. Being both a first-year and exploratory studies student, I was hesitant to apply for this opportunity, as I had little to no idea what I wanted to do when I was older. However, Madison Magiera, a classmate of mine, applied and was matched with […]


1989 (Phia’s Version) by Sophia Behrens

My friends and I have a running theory that moving to a new city should perfectly encapsulate the feeling you get when listening to the album 1989 by Taylor Swift. In this album, Swift is upbeat, bold, and seemingly unphased about her move from Nashville, TN to an apartment all by herself (and her cats), in New York City. While I was pretty sure that I would feel a bit more nervous about moving to a city alone, I knew that this internship would be a growing experience that only comes along once in a lifetime.     With a burst of confidence, I found myself testing our 1989 theory through the CAPS program, in my dream city. After a whirlwind of goodbyes and some (admittedly frantic) packing, I found myself settling down in a comfy apartment on the outskirts of Washington DC. While the pandemic has made my internship with […]


Why is the River Rushing? by Rebekah Hershberger

  My CAPS Placement at the Grunewald Guild is a bit unconventional, which is exactly what drew me to it. Nestled along the Wenatchee River, the Guild is surrounded by the snowy peaks of the Cascade Mountains, and the vibrant Wenatchee National Forest. When I arrived at the Guild at 11pm my first night, my supervisor took me out to the walking bridge over the river to listen to its roar and watch the stars. He told me that the river was the highest and fastest he had ever seen it, after recent warm temperatures led to a massive snow melt on the mountains. That first night I fell asleep in my loft to the sound of the river rushing right outside my window, imagining the new experiences it would bring with it.  Now three weeks later, the water levels have gone down a bit and I have adjusted to the […]


Funding the Gap by Lillian Gramza

Going into my Caps experience, I knew my work would give me a valuable peek into the administrative side of nonprofits. I did not anticipate, however, how a goal of empowerment, growth, and economic opportunity requires a constant fixation on money. I knew that services need funding and most social problems stem from financial inequality, but I underestimated the amount of time and energy that goes into securing money to run the organization and deliver services. Essentially, I did not realize that nonprofits were allowed to be greedy. Growing up comfortably, without needing to worry about paying for my basic needs, I learned to appreciate the world separate from “treasures on Earth”. I understood that money, while necessary to survive, should not be the focus of life. People who spend their time seeking money would find themselves with less than their neighbors. That reality helped me become a more empathetic […]


Beginning My Journey at BallotReady by Hailey Kmetty

Leading up to my first week at BallotReady, I felt concerned about being good enough. I have more soft skills than hard skills. I have a passion for politics, but I felt like an amateur. I quickly learned that there was no need to be so worried. In my first week, I met with my cohort of other interns, both data and engineering, and had meet-and-greets with the whole BallotReady staff. I instantly felt welcome despite the remote setting BallotReady is working in. It was a breath of fresh air to work with and be led by young people who are motivated by and interested in similar things. Thus far, as a data intern, I have primarily been aiding BallotReady’s Data Team in researching current officeholders across the U.S. as the organization seeks to expand their product to more of a year-round service, not just during election cycles. Data interns […]


“Responding to the Gospel…” by Emily Gaus

I was given a tour of a normal looking office building, with tall grey cubicles and sounds of fingers steadily typing in the distance. With the pandemic, only a handful of employees are actually in the office. My lovely supervisor brings me around, introducing me, and I try not to show my nervousness. Amongst the chaos of this year, this is the most new people I have met in a really long time. At one point, I say thank you to someone after introducing myself, and I think about it for the next few days hoping she doesn’t remember how awkward I was. I have to remind myself this is part of the process, and it is okay.  At this point in my experience, I have been with Lutheran Social Services of Illinois (LSSI) for three-ish full weeks, but it feels so much longer. I have the mission statement stuck […]


Patience is a Virtue by Nick Skrobul

I began my internship with the Heartland Alliance last Wednesday, 5/26/21, and have been met with a number of logistical challenges right off the bat. The Monday before my orientation I took the time to attempt to log in to the necessary online portals I would be frequenting as my internship is remote however I was met with screen after screen of dead links. It wasn’t until Thursday that I learned that the Alliance’s IT department was having major outages across several of their servers. Because of this I have thus far been unable to begin many of the tasks of my internship such as reaching out to clients and writing and logging case notes. All communications and video calls with my team have also had to transition from my Heartland Alliance email to my school email that I have access to. Needless to say this has been quite the […]


First Days at LINC Ministries by Elizabeth Nevarez

It was a hot May day when I moved into my Chicago bungalow, two mornings prior to my first day at LINC Ministries Int’l Inc. LINC Ministries is a nonprofit organization that provides nontraditional church ministry to urban areas. This nonprofit finds ministry leaders and church partners to equip in serving others. They focus on spiritual community, personal development, ministry development, organizational support, and resource networks in order to establish well suited leaders for those in need. LINC Ministries has seven different locations in the nation– Chicago being the newest addition. I am the first intern at the Chicago location, all thanks to the CAPS Fellows Program. Upon hearing that I would be working at LINC, I was filled with passion, excitement, and nervousness, as this would be my first experience working for a nonprofit organization, let alone, a formal job. My previous work experience was as a camp counselor: […]


A Fresh and Clearly Set Start by Michael Olson

The process of a fresh and clearly set start can be paralyzing. The CAPS Fellowship is no exception as I, among many other fellows, attempt to settle into our respective placements and make an unique impact. A quote from Buddha tells us “There are two mistakes one can make along the road to truth… not going all the way, and not starting.” My main worry when beginning my fellowship was being unable to get out of my shell as a person. Being viewed as somebody who is untrustworthy or incompetent for my inability to get comfortable within my space felt like my greatest fear. While starting well may be difficult for myself personally, along with many others, I am proud to state that I have been doing well to show my full self to Kheprw throughout my first two weeks. For a short synopsis, I spent my first week bouncing […]


To A Future CAPS Fellow by Justin McClain

It has been two weeks since I finished my internship with Heartland Alliance on the case management team. Another case management intern, Marie Dix, wrote the blog post, “Unfinished,” and her words beautifully captured some of the thoughts currently racing through my mind: the positive staff culture I’ll miss, the systemic injustices refugees face, and the connections to families I now have to let go. With my final blog post, I want to leave a message to future CAPS Fellows:   I am not sure how I will capture everything I want to say, but I suppose the easiest place to start is at the beginning. The application process for the CAPS Fellowship is not a hard process, but, just like the internship itself, you get out what you put in. It definitely makes you take a moment to close your eyes and envision the future you want. I, like […]


Uncertainty, Discernment, and Discovery by Lydia Knorp

As I reflect on my time at Heartland Alliance, many thoughts and emotions come to mind; the most prominent being gratitude. I came into this internship seeking clarity. Whether it be clarity regarding the path I want to pursue or a deeper understanding of what I do not enjoy, I was hoping to find meaning in this experience.  This feeling of gratitude that I mentioned is for the gift of clarity that Heartland Alliance has blessed me with. I came into my internship confident and still am certain that I have found my home in the field of Social Work. However, in a vast field, I had struggled to pinpoint my passions within the field. Working with refugees at Heartland Alliance is something I thought I would enjoy, but I had no idea how much I would come to love it. There is something special about working with people from […]


Just the Intern by Emily Friedman

At my job, I’ve been doing a lot of sanitizing and temperature taking. Part of my uniform includes a smock, face shield, face mask, and rubber gloves. If we didn’t have these precautions, I would not have been able to work in-person at The Bridge Teen Center. COVID-19 has made us rethink how we host student programs. Prior to the pandemic, The Bridge offered drop-in hours for students and hosted signature events that could have accommodated hundreds of students. Now students must pre-register for events which have limited capacity. They are required to wear masks, wash their hands before entering the building, get their temperature taken, and answer a few questions about their health. In the program, students must sit six feet apart from each other and cannot share materials. At first, it was an adjustment. Not only did students have to learn a new routine, but they also had […]


Unfinished by Marie Dix

This is the last of my 11 weeks with the refugee case management team at Heartland Alliance. I admit there is much about this remote work that I won’t miss: being on hold for 15 minutes with an insurance company, realizing that the reason my coworkers were ignoring me was because I was muted, and the frustration of being “it” in games of four way telephone tag between clients, interpreters, and other offices. There’s even more that I will miss though: my coworkers (and the gifs they send in our Microsoft Teams chat), the families I’ve come to know, and the opportunities to learn about the world without leaving my bedroom.   My sphere of awareness grew beyond the four walls of my cozy suburban house to encompass the ongoing genocides in Myanmar/Burma, the torture and murder of LGBTQ people in many African nations and the harsh realities of rebuilding […]